Residents without hot water for three weeks at the Albuquerque apartment complex

According to residents and a notice from Albuquerque’s code enforcement, the hot water has been shut off since August 15. That same notice said it would affect 70 units in one of the apartment buildings, which is half of the residents of the complex.

“It’s just not acceptable to me,” said Angela Romero, who lives in one of these units, saying the showering and cleaning was a disaster.

“You have to boil water just to do the dishes,” Romero said, “A cold shower isn’t really something I like.”

“I’m like okay, do I have a gym membership to be able to use their shower?” Said Celeste Padilla, who is in the same situation. She said the management of the resort was in constant contact with residents, but nothing was being resolved.

“Every day we get a text message asking us to apologize for the inconvenience caused, we are working every day to try to find an answer, but there is no estimated time to resolve it.”

Residents say management has come up with an alternative, everyone could use a shower in one of the empty apartments in another building or use the community showers by the pool.

“To take a shower after god knows who and nobody cleans it, I mean, I clean it before I shower in it. But that’s just ridiculous,” said Paula Howard, another resident.

Showers by the pool are only open from 9 a.m. to 5 p.m. To shower in the apartment, you must reserve a place because there is no lock on the door.

“There was a code to get you into the apartment and then there is absolutely no way to lock the door, so as a woman I didn’t feel comfortable going there. and shower, hoping no one surprises me. ” Romero said.

Code enforcement gave the resort until September 9 to resolve the issue as per the notice. The same day, crews were at the complex to replace the water heater.

But for Howard, it’s too little too late.

“Our lease expires on the 6th and we’re out,” Howard said. “I don’t care if I have to pay a lot more, we have to get out of here.”

KOB 4 spoke to an employee at the resort who said he couldn’t comment on what was going on, but confirmed that the new water heater was being installed.

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